The UMHAN committee has been using Zoom for several years and we have found it a reliable and easy to use platform for online meetings. However, we are aware of some security concerns, as recently highlighted in The Guardian’s article “‘Zoom is malware’: why experts worry about the video conferencing platform”
We take the security of the charity’s data very seriously, and this includes our interactions with members. We take the following steps when using Zoom to ensure that it is as secure as possible:
- We use the registration feature and use of “waiting rooms” for member meetings - this allows us to monitor who is entering the meeting
- We do not use the software for public meetings, and do not share our meeting links publicly
- We will be using Zoom’s new enhanced password protection
During a meeting we will actively restrict screen sharing.
We will review these protocols if we start using Zoom for different types of meetings, and ensure that we have undertaken any necessary familiarisation or training needed to keep our events secure.
Some of the other measures mentioned in The Guardian article, such as “In app tracking” have been removed by Zoom, and were never used by UMHAN. In response to queries about selling user data Zoom says “To process our online payments, we needed to use a third-party billing engine. Other than that, we never share any user data from meetings. The only data that we use internally from those meetings in the metadata, or the data about the performance of the meeting. This helps us with analytics and improving the meeting experience. … But selling data has never been part of our business model.”