There are many different forms of wellbeing and mental health support available at universities - some obvious and some less so. We've tried to list the most common forms available, but you should do your own research for the universities you are interested in. 

All students

Access

This is open support, available to all, and students do not need to have discussed or shared any information in advance about their mental health/wellbeing to access any of these.

Provision

  • Support of pastoral care team - may include personal tutor, wellbeing advisor, chaplains, accommodation team
    • May include drugs/alcohol advice, sexual health
  • Library wellbeing resources (may include online provision)
  • Advice from student finance team, careers, Students Union
  • Academic support - personal and course tutors, library services, academic skills team
  • Sports and exercise facilities and wellbeing programmes
  • Healthcare - nursing and GP support may be on campus or external
  • Informal peer support - may include Student Union groups

This video from Loughborough University gives a good overview of the types of services available.


Mental ill health 

This support is available for people in mental distress that may or not be related to a diagnosable mental health condition. 

Access

Sign up - likely to include some kind of triaging and assessment for longer term support (drop in or one off appointments may be available without this). This support is delivered by trained mental health practitioners. It can include talking to students who are struggling with suicidal thoughts but do not have an immediate plan to end their life. Some universities will employ staff who specialise in supporting particular conditions e.g. students with eating disorders or autistic students with mental health conditions.

Provision

  • Counselling services
  • Mental Health Advisers
  • Specialist/Wellbeing mentoring
  • Group support such as for procrastination, bereavement
  • Wellbeing support e.g. CBT

Students in mental health crisis

Most larger universities have staff who deal with crisis response situations, for example if someone is suicidal or their behaviour indicates that their mental health is deteriorating and not well-managed.  Some smaller universities may rely on emergency services. 

Access

These are services which respond to immediate crisis for example if a student is suicidal. Staff will respond as appropriate to their role and professional training and capabilities, while liaising/referring to statutory services. This may include contact with community crisis teams, emergency services and any other party involved in a students’ care. 

Provision

  • Mental Health Advisers - many have a duty rota to respond to crisis, but out of hours this might fall to e.g. Security Services. Some universities do not have Mental Health Advisers at all or have a very small team and so are not able to offer this support.
  • External services e.g. 999, A&E, Crisis support lines/text services, Social Services, Rape Crisis

Students with a long term/diagnosed Mental Health Condition

Access

To access this support normally requires a student to provide evidence from a medical professional and undertake some form of assessment. This process is proactively communicated to students who have ticked a box about a disability, including Mental Health, on an application form (e.g. UCAS or PG application). If a student has not shared information on application, they are still able to access these services at a later date.

Disclosing a mental health condition

Provision

  • Mental Health Advisers
  • Disability Advisers
  • Reasonable adjustments - including exam adjustments such as extra time
  • Specialist Mental Health Mentors (funded by Disabled Students' Allowances)
  • Specialist study skills equipment, software and support (funded by Disabled Students' Allowances)

Understanding Disabled Students' Allowances

What’s the difference between university MH services and clinical care?

Although universities may employ mental health professionals, they are not working as nurses, social workers, occupational therapists etc but using their skills and knowledge to apply to a mental health in education setting. They also have no powers of intervention. 

Any clinical care is always the responsibility of statutory services such as the NHS.

This includes: 

  • diagnosis
  • prescribing medication
  • reviewing medication
  • Recovery, reablement and rehabilitation support
  • 24/7 or ongoing crisis care
  • early intervention in psychosis
  • hospital admission/inpatient care
  • Care planning

Photo by Mark McGregor on Unsplash

University Mental Health Advisers Network (UMHAN). c/o The Moseley Exchange, 149-153 Alcester Road, Moseley, Birmingham B13 8JP Tel: 07510 734544 Registered charity number: 1155038. We use cookies to improve your experience using this website.
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